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CEO, North Texas Medical Center in Gainesville, TX at Community Hospital Corporation

Date Posted: 2/13/2018

Job Snapshot

Job Description


CEO, North Texas Medical Center


Role Description:

The Chief Executive Officer of North Texas Medical Center, (NTMC) provides leadership, strategic guidance and management direction to all aspects of the hospital's operations while ensuring compliance with the hospital's mission, vision, values, goals, strategic direction, and applicable laws and regulations. The CEO reports to the Vice President Southwest Hospital Operations, Community Hospital Corporation and assigned Hospital Board of Directors. 

The CEO is accountable for safe and quality patient care, developing and managing to a financially sound annual operating budget and long-term capital expenditure plan, hiring and retaining qualified and productive staff, managing risk, leading performance improvement, and maintaining effective relationships with Boards, medical staff, patients, employees, the community and the corporate office.


Major Responsibilities

  • Establishes and communicates a clear and compelling vision.  All stakeholders should know the hospital's mission, vision, and priorities. 
  • Works with Board, senior management team, physicians and staff to develop, implement, and update strategies and opportunities for growth and improvement to support the hospital's mission and respond to external and internal issues.
  • Is responsible for the operational, strategic, financial and clinical performance of the hospital.
  • Provides for a system of control which clearly identifies deviations from plans and budgets; assure periodic comparison of performance and/or results against established standards for objectives; and assure corrective actions for deviation from plans so that annual results are in line with strategic goals.
  • Maintains the hospital's compliance with all regulatory and legal requirements.

 Operations Management:

  • Collects and analyzes data from internal and external sources regarding current way of doing business and clinical processes. 
  • Conducts needs analysis, identifies and prioritizes needs, applies good problem solving skills.  Identifies alternate processes and potential solutions and acts to implement changes to improve operations.

Safety and Quality of Care: 

  • Leads and maintains a culture of safety and quality including a safe functional environment. 
  • Provides opportunities for all who work in the hospital to identify safety and/or quality issues, bring issues to management's attention, and participate in safety and quality initiatives and planning.

Financial Management: 

  • Oversees the preparation and management of sound operating, project and capital budgets. 
  • Ensures the utilization of sound accounting systems, treasury activities, risk management, financial controls, productivity measures, reimbursement principles and contracting. 
  • Meets budget-critical financial metrics. Effectively negotiates third-party contracts.  Provides stewardship of all financial resources.

Human Resources: 

  • Ensures the availability of adequate numbers of competent staff (including physicians and contract labor) that are properly credentialed, educated, trained, motivated and engaged. 
  • Directs performance management systems including policies/practices for providing timely feedback, recognizing excellence and dealing with problem behavior and poor performance.

Information Management:

  • Ensures effective collection, categorization, filing, management, privacy, confidentiality, security, redundancy, retrieval and reporting capabilities of all data and information used by the hospital.
  • Guides the development of plans for meeting the growing demands of information management and the development of information technology especially relevant to healthcare.

General Duties

  • Establishes personal and professional credibility and an environment of trust, candor and genuine two way communications
  • Serves as a positive role model and mentor
  • Educates and promotes customer service throughout entire facility
  • Provides hospital operations coaching or mentoring
  • Attracts and retains physicians; maintain high levels of physician satisfaction
  • Works closely with the medical staff to ensure quality care, resolve conflicts and remove barriers to physicians admitting and referring to the hospital
  • Implements Board education and development programs through internal and external resources
  • Takes a proactive approach to managed care, healthcare reform and related issues
  • Develops new business opportunities
  • Active participation within the community, participates in and represent the hospital in professional, civic, and service organizations
  • Represents North Texas Medical Center and CHC at designated meetings
  • Participates in meetings that effect the hospital
  • Upholds and supports North Texas Medical Center's and individual hospital's mission, vision, values, goals and objectives
  • Keeps abreast of new legislative information that impacts the acute care venue
  • Performs other miscellaneous job duties as assigned

Supervisory Responsibilities

  • Manages subordinate leader(s) who supervise employee(s) and/or supervise individual contributors as appropriate
  • Defines and communicates performance expectations
  • Plans, assigns and directs work: follows up to assesses achievement of results
  • Evaluates performance; coaches employees on an ongoing basis and takes developmental action as needed
  • Rewards and recognizes notable performance
  • Addresses complaints, resolves problems and addresses unacceptable behavior promptly
  • Attracts, develops and retains talent
  • Carries out supervisory responsibilities in accordance with CHC's/hospital's policies and applicable laws 

Education/Experience/Skills:

  • Master's Degree in a health care related field or a BS in a health care related field with a business related masters, or the equivalent in education and experience

Prior Experience:

  • 8 -10 years progressively more responsible healthcare experience at the senior administrative level 
  • CEO experience required.  COO experience is preferred
  • Leadership and experience in a small town environment with a track record of effective operational, financial, business development, and strategic skills
  • Must have a track record of proactively developing positive relationships with physicians, employees, Board members and community leaders
  • Must have a track record of leading staff to provide safe quality patient care

Skills and Knowledge

  • Ability to enhance a quality of care environment, positive clinical outcomes and a high level of patient, physician and employee satisfaction
  • Ability to mentor and cultivate a talented management team
  • Ability to lead a high performing team and achieve results through others
  • Ability to work with all levels of management and respecting all differences
  • Ability to create and maintain a positive community image
  • Ability to define goals and develop strategic opportunities for the betterment of the hospital
  • Ability to define realistic, specific goals and objectives and to prioritize effectively
  • Ability to communicate openly, effectively and frequently with multiple audiences
  • Ability to be diplomatic and possess a high degree of political savvy
  • Ability to organize and manage multiple priorities
  • Energetic, a good listener, with the ability to identify and resolve operational and administrative problems at both a strategic and functional level
  • Ability to produce quality results
  • Ability to be trustworthy
  • Proficient knowledge to understand and apply the concepts, terminology, programs and processes unique to the healthcare industry
  • Proficient knowledge of all related acute care legal, regulatory and financial requirements
  • Proficient interpersonal and communication skills
  • Proficient PC skills
  • Possess and utilize a core set of ethical values
  • Possess a strong customer and service to others orientation
  • Possess sound and accurate judgment and timely decision making

About North Texas Medical Center: 

The Gainesville Hospital District, doing business as North Texas Medical Center (NTMC) has been serving the citizens of Gainesville and Cooke County since 1975. NTMC is a full-service rural hospital that offers many of the services typically found in urban areas to include: Home Health, Swing Beds, Cardiac Diagnostics & Rehab and Surgery. NTMC is located approximately 60 miles north of Dallas-Ft. Worth metroplex, five miles south of the TexasOklahoma border at the Intersection of I-35 and U.S. Highway 82 in Gainesville, Texas.

About Community Hospital Corporation HELP WHERE HOSPITALS NEED IT

Community Hospital Corporation owns, manages and consults with hospitals through three distinct organizations CHC Hospitals, CHC Consulting and CHC ContinueCARE, which share a common purpose to guide, support and enhance the mission of community hospitals and healthcare providers. Based in Plano, Texas, CHC provides the resources and experience community hospitals need to improve quality outcomes, patient satisfaction and financial performance. 

CHC is continuing to grow, and seeks talented individuals who will contribute to our growth while embracing our mission to guide, support and enhance the mission of community hospitals and healthcare providers. 

For more information about CHC, please visit www.communityhospitalcorp.com 

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