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Director Community Relations in Odessa, TX at ContinueCARE Hospital at Medical Center (Odessa)

Date Posted: 5/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Odessa, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Guest Relations (Patients, Visitors, Employees and Physicians): Observation and feedback indicate goals and objectives are being met. Demonstrate respect, friendliness and helpfulness in dealing with the public in person and/or organizational business.
Census Building: Monitor managed care activity and strategize appropriately for contacts and market share including one-on-one educational calls as necessary.
Budgeting: Develop and administer department budget, ensuring costs are submitted for reimbursment within given time frames.
Prioritization: Patient assessments are initiated immediately and completely, per policy, within the four-hour range.
Communication: Select most effectivestrategy (face-to-face, group presentation, direct mail, tours, workshop, etc.) for each contact. Exchange ideas, information and messages readily and effectively, both in oral and written form, as required by the job. PRovide patient updates to physicians, payors and other referral sources.
Planning and Organization: Understand work objectives, establish priorities, anticipate and handle problems and carry out work activities in an orderly manner to meet defined standards.
Independent judgment/Decision Making: Considerrelevant facts, weigh alternatives and makedecisions logically in order to perform the job assignment effectively.