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Receptionist/Office Assistant in Plano, TX at Community Hospital Corporation

Date Posted: 12/6/2018

Job Snapshot

Job Description

Receptionist/Office Assistant
Community Hospital Corporation, Plano, Texas

The Receptionist/Office Assistant is responsible for covering the office suite front desk by providing a welcoming environment and creating an excellent first impression of CHC to all.  Provides administrative back-up support to the Executive Assistants, as well as various departments as needed.

Major Responsibilities
  • Greet and attend to visitors and deal with inquiries on the phone and face to face in a courteous and professional manner
  • answer telephone, screen and direct calls
  • take and relay messages
  • provide information to callers
  • greet persons entering the office
  • direct persons to correct destination - provide beverage if wanted
  • provide general administrative and clerical support
  • receive and sort mail and deliveries
  • process outgoing mail - regular mail, certified mail, FedEx
  • organize conference and meeting room bookings
  • monitor and maintain office equipment-conference rooms
  • control inventory in workrooms
  • control inventory in kitchen and orders office supplies
  • tidy and maintain the reception area
  • provide additional administrative support as needed
  • may maintain executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
  • may prepare expense reports
  • may troubleshoot equipment
  • Performs other duties as assigned.
  • Prepares reports by collecting and analyzing information.
  • Cooperates with other support staff in maintaining office and phone coverage duties.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
Education
High School Diploma Required
Some college highly desirable
College degree a plus

Experience
3-5 years of receptionist/office assistant experience at a consulting or other related professional office

General Duties
  • Upholds and supports the hospital's mission, vision and goals.
  • Perform other miscellaneous job-related duties as assigned. 

Skills and Knowledge
  • Ability to communicate and relate well with multiple audiences
  • Communicates openly, respectfully, and in timely way
  • Shares information appropriately
  • Keeps others well informed
  • Responds in a timely manner to messages/requests
  • Ability to be at work from 8AM - 5PM, Monday - Friday
  • Possess a strong customer and service to others orientation
  • Possess a friendly and confident personality
  • Possess a professional appearance
  • Possess good organizational and problem solving skills
  • Ability to stay calm under pressure
  • Ability to be polite but firm when dealing with difficult, impatient or upset people
  • Ability to prioritize and handle several tasks simultaneously
  • Ability to be conscientious, follow through and stay on top of everything
  • Ability to work with all levels of staff and visitors respecting all differences
  • Ability to be diplomatic
  • Ability to provide information in a timely manner, allowing others to make accurate decisions
  • Ability to coordinate and execute multiple ongoing projects
  • Ability to maintain effectiveness during change and to adapt to change with a positive attitude
  • Ability to be trustworthy
  • Possess and utilize a core set of ethical values
  • Proficient skills with Microsoft Office Suite including Word, Excel and PowerPoint, Google Email and Google docs.

Equipment Used
Phone
Computer
Microsoft Office Applications
Google Office Applications
Laser Printer
Calculator
Fax
Copier
Scanner

Physical/Mental Stress Factors
Ability to sit, speak, hear, walk, stand, bend, and lift up to 20 pounds
Ability to focus at computer monitor and type at a keyboard for several hours.
Ability to operate all equipment necessary to perform the job.
Mental stress due to high volume of traffic at the front desk, workload and tight deadlines.
Ability to manage own workflow with little direction. 

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